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VPN Policy

Can I Use a VPN While Playing Picks on Arena?

No. Legislation for Daily Fantasy Sports platforms (like Arena) differs between states and regions. To ensure users only play in areas where Arena operates, the use of Virtual Private Networks (VPNs) or other geolocation-altering tools is prohibited. If we detect that you are using a VPN or modifying your location, your account will be blocked from depositing, withdrawing, and submitting lineups.

If I Am in a State Where Arena Operates, Can I Use a VPN?

No. Even in eligible states, you cannot deposit, withdraw, or submit lineups while using a VPN. Once we confirm that you are not using a VPN or altering your location, the restriction will be lifted.

I Am Not Using a VPN but Am Being Blocked. What Can I Do?

If you’re being blocked and not using a VPN, check that your device isn’t unintentionally using another geolocation-altering service. For instance, iCloud Private Relay can alter your location and may result in your being blocked. You can find more information about Private Relay and how to disable it here.

If issues persist, contact Arena’s Support Team at support@arenasports.io for assistance.

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If you need help:

The National Council on Problem Gambling operates the National Problem Gambling Helpline Network (1-800-522-4700). The network is a single national access point to local resources for those seeking help for a gambling problem. The network consists of 28 call centers which provide resources and referrals for all 50 states, Canada and the US Virgin Islands. Help is available 24/7 and is 100% confidential. The National Problem Gambling Helpline Network also includes text and chat services. These features enable those who are gambling online or on their mobile phone to access help the same way they play. One call, text, or chat will get you to problem gambling help anywhere in the U.S. 24/7/365. You can also visit National Problem Gambling Helpline Network here: https://www.ncpgambling.org/help-treatment/help-by-state/

Age requirement:

Arena understands that preventing underage gambling is vital and we take that responsibility seriously. You must be 18 years of age or older in order to open an account and play Arena's real money gaming products.